FAQ

Frequently Asked Questions for Kelly Lollar Designs

You have questions? Check here for Answers! 

This collection covers the questions I get asked most often. A few have links to more in depth tutorials. If you question is missing or you need more information, please do not hesitate to contact me.

 

What is a cut file / SVG?

A .svg (Scalable Vector Graphics) is the most common type of cut file, pretty much used by all crafter level die cutters.  More on that later though.  A "cut file" is a digital file that contains a blueprint of sorts.  It is a set of lines that tells a machine where and how to cut and image.  It's how people create decals, pretty cards with punch out holes, custom stickers, vinyl for shirts, etc.  The possibilities really are endless.

 

What do I get when I purchase a cut file?

Unless otherwise noted, all of my cut files include:

  • Commercial License
  • SVG file folder
  • DXF file folder
  • JPEG file folder (72 dpi for viewing)
  • PNG file folder (300 dpi, transparent backgrounds for printing or mock-ups)

 If you would like to test one out before purchasing, all of my free files are set up exactly like the paid files.  

 

How do you price?

Currently my designs are priced based on complexity and amount of designs included:

  • singles - $1.99 - $2.99
  • packs - $3.99 - $9.99

 

Do you take custom orders?

Right now I am not taking custom orders, but if you need changes to one of my current files, I would be glad to do that.

 

How do I unzip these things?

Windows

  • right click and extract all
  • you can change the folder name and location in the pop up if you would like
  • if your built in software isn't working for you, I recommend 7-Zip

Mac

  • double click
  • the files should decompress right into the same folder
See the zip file tutorial for more information.

     

    What can I do with these files?

    Anything you can think of! I've seen some crazy applications.  There are lots of great groups on Facebook that share ideas.  I'm in a couple of the Silhouette groups.  Some of these ladies and gentlemen come up with amazing projects.

    • Paper - cards, framed art, posters
    • Vinyl - decals, install on the glass of a frame for art, mugs, temporary shirts, labels, key chains
    • Heat Transfer Vinyl - shirts, clothing, bags
    • Sticker paper - stickers :P
    • Stencils
    • Stamps
    • Print Heat Transfer Vinyl

     

    What type of software / machine do I need? 

     

    What type of file do I need?

    SVG - all machines (except Silhouette without the Design Edition upgrade)

    PNG - for tracing in a pinch

    DXF - for the free Silhouette Design Studio Basic

     

    What is a DXF file?

    Silhouette Design Studio Basic pretty much only uses .studio files (Silhouette files which by the way cannot be legally sold), but you can work around that and use CAD files called .dxf.

     

    If you're interested, I have more information on how to use dxf files here.

     

    How do I load the files to my machine?

    Silhouette - see this tutorial

    Cricut - see this tutorial

     

     Can I return a file if I don't like it?

    Unfortunately, no.  As soon as you purchase a design you are given access to the file and there's no way to undo that.  I do truly want you to be happy. 

    If you have any issues - can't get the file to work, hate the way part of it looks, can't get the groups to work with you, etc. - please, please, please contact me.  I would be happy to work with you.

     

    How do I contact you?

    Visit the contact me page, click the speech bubble in the bottom corner for Facebook chat or e-mail me directly at kelly@lollar.net

    I am available during the week from 9am to 5pm central.  On Thursdays we have therapy, so I am only available from 9am to 12pm.  During the off hours I will respond asap.